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There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Product Description
Please note NEO & NEO Plus series use different accessories.
The Cold Water T-Adapter helps connect the Cold Water Bidet Hose to your toilet tank's fill valve. The 7/8" size is included with your NEO or NEO Plus bidet kit. Two alternative sizes are also available depending on your fill valve.
7/8" T-Adapter: Use when your fill valve is the standard North American connection size of 7/8".
1/2" T-Adapter: Use when your fill valve is 1/2" — a common size for plumbing outside of North America and RV toilets. NEO Series only. Available in metal and plastic.
3/8" ALL T-Adapter: Use when you have a standard North American supply valve size of 3/8" and prefer a Metal Bidet Hose over plastic.
PAIR WITH — 7/8" T-Adapter:
| NEO Series | |
| NEO Plus Series |
PAIR WITH — 1/2" T-Adapter:
| NEO Series |
PAIR WITH — 3/8" ALL T-Adapter:
| NEO Series | |
| NEO Plus Series |
How To Connect
7/8" T-ADAPTER — NEO SERIES:
| TOP | Attaches to the toilet tank's 7/8" fill valve |
| BOTTOM | Attaches to your toilet's original water supply hose |
| SIDE | Attaches to the 1/2" end of the Cold Water Bidet Hose (1/2" x 1/4") |
7/8" T-ADAPTER — NEO PLUS SERIES:
| TOP | Attaches to the toilet tank's 7/8" fill valve |
| BOTTOM | Attaches to your toilet's original water supply hose |
| SIDE | Attaches to the 3/8" mesh filter end of the Cold Water Bidet Hose (3/8" x 3/8") |
1/2" T-ADAPTER — NEO SERIES:
| TOP | Attaches to the toilet tank's 1/2" fill valve |
| BOTTOM | Attaches to your toilet's original water supply hose |
| SIDE | Attaches to the 1/2" end of the Cold Water Bidet Hose (1/2" x 1/4") |
3/8" ALL T-ADAPTER — NEO SERIES:
| TOP | Attaches to your toilet or sink's original water supply hose |
| BOTTOM | Attaches to the toilet or sink's 3/8" supply valve |
| SIDE | Attaches to the Metal Bidet Hose, the 3/8" end |
3/8" ALL T-ADAPTER — NEO PLUS SERIES:
| TOP | Attaches to your toilet or sink's original water supply hose |
| BOTTOM | Attaches to the toilet or sink's 3/8" supply valve |
| SIDE | Attaches to the Metal Bidet Hose, the 3/8" end |
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