Privacy Policy

Policy Formulation Basis and Service Objective

This privacy policy is formulated to standardize the platform’s user information collection, storage, use, protection, and management behaviors, fully protect the personal privacy and information security of all registered users and ordering customers, and establish a safe, standardized, and credible e-commerce service environment. As a global professional e-commerce platform for premium bidet products, we clearly recognize the importance of user information security, and all information operation behaviors strictly follow standardized privacy protection principles, ensuring that user personal information is not leaked, abused, or illegally transmitted.
The core objective of this policy is to let every user clearly understand the type, purpose, and processing mode of personal information collected by the platform, as well as the user’s independent rights and interests in information protection. We insist on collecting user information on a voluntary and necessary basis, without excessive collection, forced collection, or unauthorized use of user private information. All information processing behaviors are centered on ensuring normal platform operation, optimizing user shopping experience, and protecting transaction safety, providing users with transparent and reliable privacy security guarantees.

Types and Scope of Collected User Information

The platform only collects user information necessary for transaction completion and service guarantee, and all collected information is limited to the business scope required for e-commerce transaction services. The main collected information includes user order basic information, including product purchase records, order transaction amount, order time, and product preference information, which is used to complete order sorting, logistics arrangement, and after-sales service docking. In addition, we will collect necessary delivery information filled in by users independently, including delivery address, recipient name, and contact information, which is only used for accurate product delivery and order logistics follow-up.
During user browsing and shopping on the platform, we will automatically collect non-identifiable browsing data, including platform access time, page browsing track, product browsing preference, and device access information. Such information is anonymous and cannot be positioned to a single user’s personal identity. It is mainly used for analyzing platform operation data, optimizing product display logic, improving website browsing experience, and adjusting service strategies, so as to provide users with more accurate product recommendation and more smooth shopping service.

Standard of Information Use and Management

All user information collected by the platform will only be used for internal business service purposes, including order transaction processing, logistics delivery arrangement, after-sales return and refund service, customer consultation reply, platform operation optimization, and product service improvement. We will not sell, rent, or transfer user personal information to any third-party commercial institutions or individuals without the user’s explicit authorization, nor will we use user private information for illegal marketing, spam promotion, or other irrelevant business behaviors.
The platform has established a hierarchical internal information management system, and only authorized operation, customer service, and logistics management personnel can access user information within the scope of job responsibilities. All staff have signed strict information confidentiality agreements, and any unauthorized access, disclosure, or use of user information is prohibited. We conduct regular training and assessment on staff privacy protection specifications to ensure that all internal personnel strictly abide by privacy policy rules and standardize information operation behaviors.

User Information Storage and Security Protection

We adopt international advanced data encryption technology and secure server storage system to store user information, and all user private data is encrypted and stored in an isolated secure server room, with perfect anti-hacking, anti-leakage, and anti-destruction protection mechanisms. The platform regularly updates security protection equipment and technical programs, conducts daily security detection and vulnerability scanning on the data system, and eliminates potential information security risks in a timely manner to ensure the long-term safe storage of user information.
The user information storage cycle strictly follows the principle of business necessity. After the completion of user order transactions and all after-sales service links, we will retain order data in accordance with standardized operation requirements to facilitate subsequent order inquiry and after-sales follow-up. For invalid redundant information and expired user data, we will regularly conduct secure cleaning and destruction to avoid long-term idle storage of user private information and reduce information security risks.

User Privacy Rights and Independent Options

Users enjoy full independent rights to their personal information on the platform, including information inquiry right, modification right, deletion right, and authorization cancellation right. Users can independently view, modify, and update their personal delivery information and account data through the platform’s personal center page at any time, ensuring the accuracy and effectiveness of personal information. For user data that does not affect normal transaction services, users can apply for data deletion through official channels, and we will complete the review and processing within a standardized time limit.
Users have the right to choose whether to authorize the platform to collect non-necessary browsing data, and can close personalized recommendation and data collection functions through device settings or platform function settings at any time. We fully respect users’ independent choice of privacy protection, and will not deprive users of shopping service rights or reduce service quality due to users’ cancellation of non-necessary information authorization. For any doubts or feedback on privacy protection issues, users can initiate consultation through official customer service channels, and we will provide professional and detailed replies and processing services.
Privacy security is the basic guarantee of our platform’s sustainable operation. We always take user information protection as the core responsibility, standardize every link of information processing with strict policy rules and technical means, and strive to build a safe, transparent, and trustworthy online shopping environment for global users purchasing premium bidet hygiene products.