




Couldn't load pickup availability
Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Please note NEO & NEO Plus/WHIFT Bidet use different accessories.
This NEO Plus/WHIFT Bidet accessory kit includes all parts needed for alternative installation:
USE WHEN: You need an alternative installation method because you cannot access the toilet fill valve. This may happen if the fill valve is hidden, blocked off, or has a hard supply line that cannot be removed. This alternative installation method is also suitable if there is not enough room to install the T-Adapter.
3/8" VS 1/2": The 3/8" x 3/8" x 8 mm T-Adapter should be used when your water supply valve is 3/8". This size is the most common in the U.S.
Looking for a Regular T-Adapter?: There is a regular adapter version of this bundle that can be . The regular t-adapter does not have a shut-off valve, that is used to lower or turn the water going to the bidet off entirely.
We are more than happy to provide one-on-one installation assistance. . Our Customer Care team will get back to you within 24-48 hours.
The above parts are most commonly used for alternative installation; however, we recommend that you check your T-Adapter size* & Plastic Hose length**
*To determine T-Adapter size, take the 3/8” end of your 7/8” Cold Water T-Adapter and place it flush against your supply valve:
**To determine Plastic Hose length, measure the distance between the bidet inlet and the water supply valve. We offer three sizes: 10 ft, 16 ft , and 32 ft.
Thanks for subscribing!
This email has been registered!